HERE IS MY EMAIL FROM JOHN PORTER. I HAVE EVERY EMAIL WITH CUSTOMER SERVICE. I PLACED MY ORDER IN JUNE AND THEY KNOWINGLY TOOL MY MONEY WITHOUT EVER PLANNING ON FILLING IT!!!
THERE NEEDS TO BE RESOLUTION AND ACCOUNTABILITY! I DEMAND MY MONEY BACK! $309
Colleen,
Our ecommerce and retail operations have closed. Due to circumstances beyond our control, we are unable to fill your order if the item you ordered is not in our stock - which it is not, and our manufacturers will not ship additional products for us or provide us with additional products for our inventory. If you used a credit card to purchase the undelivered items you should dispute the charges with your credit card company as soon as possible in order to meet deadlines for disputing charges.
My sincere apologies for the inconvenience that our business difficulties have caused.
John Porter, President
Tracy Porter Inc. 128ae4d
Comments (3) |
| 1. Written by Nikki Lewis on October 6, 2011 from euless, texas, US I had a $575 dollar credit....I tried using it a month before they shut down....but there was always an issue with it not going through. Ironically they had just started a rug department ....they knew when they started the rugs they had issues. How could you not. I am furious because I know they will come back whether it be a new name, auction site...etc. |
| 2. Written by hwhite on September 25, 2011 from nashville, tennessee, US Can we proceed with a law suit against them? They still products in Neimen Marcus and Horchow, certainly there is something they could give us if they can't refund the money!!! |
| 3. Written by Oklahoma on September 4, 2011 from edmond, oklahoma, US I received the exact same response! |
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